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FAQs

CUSTOM TEAM CLOTHING

My shop/club/company/group needs some custom made clothing with our own designs/logos printed on it. Can Netti help?

Netti offers a comprehensive Custom Teamwear service to local and international customers, including retailers, sporting teams, national sporting institutes and Corporations. We will make clothing to your specifications and have sublimation printing facilities to allow you to have your club, team, shop or corporate details printed on your gear. See our custom teamwear section for more information.

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DELIVERY & POSTAGE CHARGES

Are there delivery charges?

Yes, to see approximately how much the delivery charge will be, click on the view charges link in the order form underneath the 'Goods Total'. Once you have placed your order you will receive an email confirming availability and exact delivery charges the next working day.

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DELIVERY TIMES

I’ve ordered products via the web before and they’ve never turned up or it’s taken ages. How is the Netti site different? What are your estimated delivery times?

Although the web site is relatively new, Netti has been in operation for over 50 years. We have a well-established distribution network and pride ourselves on prompt service.

If you’re ordering from within Australia, you have the option of having goods delivered direct to your door, or having them sent to you Preferred Local Dealer for pickup. Goods shipped to the Dealer will usually arrive within a few days.

If you’re ordering from overseas, our standard delivery for all goods is via insured Airmail. Expect to pay about A$10 to $18 for most small orders of one or two items, like a rain jacket or a jersey & nix (shorts). Most deliveries arrive in 5 to 7 days. Click on the view charges link in the Order Form for further details. For an extra cost, you may request EMS International Courier Service, which is faster and provides a higher level of security and traceability.

In either of the above cases, we will advise you of the final cost of your purchases including delivery when we confirm that we do have available the items requested. No charge is made against your credit card until we have actually sent the parcel to you.

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EXCHANGE RATES

For up to date exchange rates visit www.x-rates.com/calculatorwww.x-rates.com/calculator

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FABRIC TECHNOLOGY

Can you please advise information regarding the fabrics you use in your clothing?

Dropliner™
Windblocking system, breathes but protects. High degree of stretch. Water resistant.

MicroTex™
Breathable 100% Polyester, 165grm. Anti Bacterial protection against odour & bacteria. Moisture management wicks moisture away from the body. Sun protection Rating of UPF50+.

Aerotech™
Breathable 100% Polyester, 165grm. Moisture management wicks moisture away from the body. Anti Bacterial protection against odour & bacteria. Sun protection Rating of UPF50+.

Coolmax®
A revolutionary fibre by DuPont. Encompasses moisture management. Anti Bacterial protection against odour & bacteria. Enhances thermo regularity effect. Highest level in support and comfort.

Endura Ottoman™
This fabric is tough, yet soft to touch. Abrasion resistant and quick drying.

Aeromesh™
Deluxe Nylon Lycra® mesh, high performance durability. Moisture transfer and ultra soft handle .

Hydra Ripstop
Water resistant. Very lightweight shell fabric. Strong ripstop grid.

100% Australian Merino Wool
150gm. Naturally quick drying fabric. Keeps you cool and dry in summer and warm in winter. Will keep you warm even when wet. Soft feel and easy to care finish.

Entrant Drytech GII ™
DryTech G11™ is hi-tech two layer fabric. Waterproof / Windproof. Highly breathable fabric. Mesh dots on the inner surface act as lining. Also in a stretch version, to allow maximum movement.

H.A.P® Chamois
Ideal for all rides, this comfortable chamois has an ergonomic shape for better fit and maximum protection. The unique airflow ribbing channels moisture quickly away from the body to be more effectively absorbed. Overall
the ultimate comfort in chamois.

Hexagon Weave
100% Nylon. Showerproof, water resistant finish. Lightweight and strong hexagon weave.

A.C.S Chamois
A new development in Chamois Technology this advanced chamois system offers variable high density
foam, to cushion and support the most demanding of rides. It has been designed with variable thicknesses to give increased support where it is most needed.

Ballistic™ Lycra
Heavey weight 270grm Tactel lycra. 91% Tactel / 9% Lycra®. Offers high stretch and return, to support muscles during high performance activity.

Resistex® Lycra
Carbon yarn is knitted into the fabric to absorb and dissipate electric charges produced during prolonged activity. Speeds up the evaporation process. Lowers the concentration of lactic acid, improving the circulation of blood and oxygenating cells.

Extreme™
Coolmax® Polyester, 140grm. Highly breathable summer polyester. Allows maximum airflow. Fast cool down.

VENTEX Waffle
100% polyester knit. The unique waffle surface maximizes air flow, keeping you cool. The fibre is wickable and antibacterial, ensuring protection that never ends.

QUADROTTO 4-WAY-PAD BIOACTIVE
4 Way stretch and recovery. From micro fine TREVIRA BIOACTIVE polyester yarn.  Silver ions in the yarn guarantees permanent antimicrobiological properties.

DREAM STRETCH
Offering the support and stretch of a high elastomeric fabric, but with a very soft feel. Dream is a fast drying, easycare fabric with a moisture management treatment to keep you dry at all times.

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PRIVACY

Does Netti have a Privacy Policy regarding information collected via the site?

Netti will not disclose any of your personal details to third parties without your express consent. Any information collected via the web site will be held in the strictest of confidence.

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SIZES - CLOTHING & HELMETS

How do I know what the clothing and helmet sizing information equates to in Inches or Centimeters?

All the information you need to size your helmet is provided in the catalogue. If you view the full spec for any of the helmets, there is a measurement next to each available size in the table. These measurements are to be used as a guide only. There’s no substitute for trying on a helmet, so if you live in Australia, you can always visit your local Netti Dealer.

For clothing size information, just click on any of the size guide links in the Netti or Castelli clothing catalogues. This will open up a window with a complete guide for sizing of nix, jerseys, pants and jackets. Again, it’s to be used as a guide only and if possible, it’s always best to visit a Netti Dealer to try gear on before you buy.

Netti Sizing Chart:

Netti Size Chart

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TECHNICAL PROBLEMS VIEWING THE SITE

I’m having problems viewing the site. What can I do?

This site has been designed for optimal performance on the following browsers:

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